Contact information
Blakmint Ltd
Registered office and returns address:
54 St James Street
Liverpool
L1 0AB
United Kingdom
Email: admin@blakmint.co.uk
Company registration number: 14004537
VAT registration number: N/A
Blakmint Ltd is registered in England and Wales.
Customer service enquiries
For help with an order, delivery, return, refund or product question, email:
Please include your order number where applicable.
Product safety or medical-device enquiries
If you believe a Blakmint product may be defective, unsafe or associated with an adverse incident, stop using it and contact:
Please provide, where available:
- your name and contact details;
- order number;
- product name;
- batch or lot number;
- a description of the issue;
- photographs or video; and
- details of how the product was used.
Seek appropriate medical or dental assistance where required.
Returns
Do not send a product back before reviewing our Returns and Refund Policy and contacting us for return instructions.
Approved returns should be sent to:
Blakmint Ltd
54 St James Street
Liverpool
L1 0AB
United Kingdom
Customers are responsible for ensuring that returned parcels include their name and order number.
Delivery enquiries
For missing, delayed or damaged orders, contact Blakmint directly at:
Please include your order number and Royal Mail tracking reference, where available.
Blakmint will contact Royal Mail and investigate outbound delivery issues where necessary.
Complaints
Complaints may be submitted by email to:
Please include your name, order number and a clear description of the issue.
Website
Business hours
Customer enquiries are monitored during normal UK business days, excluding weekends and bank holidays.
We aim to respond as soon as reasonably possible.